Terms and Conditions

Effective Date: 19/01/2024

Welcome to SuperGradeFood (https://supergradefood.com), operated by SUPERONE OIL MILL, located at Himatnagar - Vijapur Highway, Himatnagar, Gujarat, India.

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Products and Services

We specialize in the sale of edible food oils (such as groundnut, cottonseed, and sunflower oil) in packaged containers. All products are manufactured and packed by SUPERONE OIL MILL and sold directly to the end consumer.

2. Order Processing and Shipping

• All orders are processed within 1–3 business days.
• Shipping is available to select pin codes in India.
• Delivery times vary based on location but generally take 3–7 business days after dispatch.
• We are not responsible for delays due to courier partners or unforeseen circumstances.

3. Pricing and Payment

• All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
• We accept payments via secure online payment gateways.
• Orders will only be processed after successful payment.

4. Returns and Refund Policy

• Due to the perishable nature of food oil, we do not accept returns unless the product is damaged or incorrect.
• If you receive a damaged or incorrect item, contact us within 48 hours of delivery at +91 72656 02892 or [email protected].
• Refunds (if applicable) will be processed within 7–10 working days to the original payment method.

5. User Responsibilities

You agree not to misuse the website, including attempting unauthorized access or disrupting the site's functionality. All information provided during checkout must be accurate and complete.

6. Intellectual Property

All content on this website, including product images, text, logos, and trademarks, is the property of SUPERONE OIL MILL and protected under Indian intellectual property laws.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through it.

8. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from or related to the use of our website will be subject to the jurisdiction of courts in Himatnagar, Gujarat.

10. Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us:

SUPERONE OIL MILL
Himatnagar - Vijapur Highway,
Himatnagar, Gujarat, India
📞 +91 72656 02892
🌐 https://supergradefood.com
✉️ [email protected]